Returns Form

To return any unused or faulty items please fill out the Returns Form below. Under no circumstances can returns be accepted without a completed Returns Form and Return Merchandise Authorisation (RMA) Number.

Goods that have been opened, used or damaged cannot be returned and will be sent back at the customer’s own expense.

Our Returns Process...

1. Complete the Returns Form below.

2. Wait to receive your authorisation email containing your RMA number.

3. Print your RMA number and place inside the box with the items you are sending back. We cannot action any returns without it.

4. Visit parcel2go.com and select a courier to return your goods to the address you have been given, or use your own service.


Returns Form

    Customer Details






    Product Details




    Reason for Return




    Action Required